Leovegas problems

[Liamaseire]

Hi guys, so I opened a Leovegas account last tuesday and won a small sum of money. On Wednesday I had been waiting for a pending withdrawal so I contacted them and asked if they could send it through. 

He said we're closing you're account and not processing your withdrawal as you held a previous account with us. I absolutely had no recollection of ever having a leovegas account in the past but I did remember opening a betting account with someone but closing it immediately as when I logged in it said "sports is not available in Ireland". 

So I thought that must be it. However 2 days later it changes and on Friday he said I self excluded myself. Absolutely untrue, however I did self exclude myself from a casino back in February as they kept sending me emails and had no option to unsubscribe.  It turns out they are a sister company of Leovegas.

Now my money has been taken and 20 or more open bets confiscated through no fault of my own. 

 

Any help or advice would be appreciated

 

 

 

[Sir Puntalot]

https://www.ibas-uk.com/