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Leovegas problems

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Hi guys, so I opened a Leovegas account last tuesday and won a small sum of money. On Wednesday I had been waiting for a pending withdrawal so I contacted them and asked if they could send it through. 

He said we're closing you're account and not processing your withdrawal as you held a previous account with us. I absolutely had no recollection of ever having a leovegas account in the past but I did remember opening a betting account with someone but closing it immediately as when I logged in it said "sports is not available in Ireland". 

So I thought that must be it. However 2 days later it changes and on Friday he said I self excluded myself. Absolutely untrue, however I did self exclude myself from a casino back in February as they kept sending me emails and had no option to unsubscribe.  It turns out they are a sister company of Leovegas.

Now my money has been taken and 20 or more open bets confiscated through no fault of my own. 


Any help or advice would be appreciated




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So i'm thinking about trying Keno out for the first time because some people say they have better luck on it than they do slots, anyone have any suggestions on where to play? i'm from the uk so basically anything is ok with me. I find I do best at Microgaming and don't really have a favourite version there. Nothing major but sometimes you'll get a good enough win to help you out back at the slots. Pick a small number of numbers though so it's not too dreadful. Thanks...

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