Funny Full Tilt Customer Service

[Nade]

In a genuinely actual funny funny way ... Couple of days ago i contacted FTP collusion support as before the river in a $40 pot a player said he had AK (i.e. ace high) checked to opponent who subsequently bet out $30 and mr 'AK' folded. Not majorly concerning but i hadn't seen it before and had no past history with the players so thought might as well get it checked out. A day later i get a thorough response from the collusion team stating they did an investigation etc. watching their patterns of play etc. and didn't find anything of concern which was good. In the latter part of their response the person who dealt with my request noted "Also, I am surprised you that you ended up folding your hand in this pot !" I thought :lol:lol Hold on a minute, FTP support advising me on strategy - epic! The hand i folded was QJo the board came 6h Jc 3s Qd 6d. Reason i laugh is because i folded pre flop ! to an early position raise and call. I had to point this out to the support as couldn't rest with them thinking i was folding 2 pair in this spot and simply replied "BTW i folded my QJ pre flop" expecting that to be the end of it but oh no ... another reply this morning! :lol "We're happy we could address your concerns regarding the hand in question Tom. While we cannot comment on the hands the players held, folding QJ preflop was very likely a good play, as facing a raise and a reraise with a caller in between is often evidence of a strong hand. Top two pair would have been a good result, but as the board paired 6's on the river, there are a number of hands which still beat QJ on this board. Rest assured that it was a good fold on your part. On behalf of Full Tilt Poker, I wish you the best of luck at the tables. Should you have any other questions or concerns, please feel free to contact us." :rollin:rollin I can get on with my life now rest assured my fold was good because without their reassurance i was going to top myself :lol:lol That brightened up my day, the collusion team at FTP also offer out strategy advice - all for no charge ! amazing !

[Valiant23]

Re: Funny Full Tilt Customer Service Have to say that is just superb! :lol FT Collusion support. :notworthy :notworthy :notworthy