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Betfair SP


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Hi. First post on the forum. 

Betfair are impossible to get hold of and here in Denmark their support staff don't understand what I'm talking about.
I downloaded a Betfair price file for 29/11 which is supposed to give me all the results details including Betfair SP.
Some of the prices are incomprehensible. For example, the winner of the 15:10 at Southwell, Queen of Kalahari, the Betfair SP is given as 416.882.565.320.073.
Anyone know what to make of that? Or does anyone have a contact email address for Betfair? On their website It's given as [email protected] but my attempts to use that address are rejected every time by their mail server.

Thanks for any help.
Cheers
Dave

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