avongirl Posted November 27, 2010 Share Posted November 27, 2010 Received this in my spam box earlier this week and was lucky I actually opened and read it. Some of us will have registered on Blackpool Club Poker through a magazine promo a year or so ago. Reading the email again now, it only states Casino, so actually now wondering if it doesn't affect the poker software. On 24/11/2010, all services at Blackpool Club Casino will be switched over to EuroGrand in order to upgrade our services and offer you the best online casino experience. What happens now? If you have the Blackpool Club Casino software installed on your PC you don’t need to do a thing. Simply click on the desktop icon and log in with your existing username and password, and the software will automatically update. Your cash and bonus balance will automatically be transferred. If you play our Flash Instant Play version you’ll find that you are re-directed to the EuroGrand website and on starting Instant Play simply enter your current username and password. You’ll find that your account details and balance have been switched over. Other Casino Switch-Over’s The May Affect You Some of our other Casino brands are also being merged with EuroGrand Casino, and if you have accounts with any of these other brands the consolidation will affect you differently. These brands are: New York Casino, Fastwin Casino and diamondclub casino. The username and password from your most recently played account will be the one transferred to EuroGrand Casino, and any outstanding cash and bonus balances from other accounts will be consolidated into your one account at EuroGrand Casino. Note: If you already have a EuroGrand account, you will continue to use this username and password and your Blackpool Club Casino credit will be transferred accordingly. We are sure that you’ll feel at home on your first visit to the Casino. We have the same exciting games, Comp Points system, a Prestige VIP Club and fantastic bonuses and promotions. Need Assistance? If you have forgotten or lost your username and/or password, or have any questions about this switch-over, please get in touch with our Customer Services Team – available to assist you 24/7. Simply e-mail [email protected] , call UK Freephone North America:1-866-200-2169 United Kingdom:0808-1203-507 or click on the Live Support icon within the Casino lobby. We hope you enjoy your time at EuroGrand Casino – we can’t wait to see you at the tables! Best regards, Blackpool Club Casino and EuroGrand Support Team [email protected] P.S. Don’t forget to add [email protected] to your Safe Senders list to make sure you receive newsletters and other communications about special offers and account information. Quote Link to comment Share on other sites More sharing options...
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