Hodgey Posted October 17, 2009 Share Posted October 17, 2009 I've finally downloaded PT3 but am having probs manually importing hand histories that I've previously saved from Prima site. The files are saved as .txt and look like this (one hand extract): ** Hand # 2897133707 starting - 2009-10-15 16:34:04 ** Nowhere to go [Hold'em] (0.50|1.00 NL - Cash Game) Real Money Sleekshot sitting in seat 1 with $100.00 user01 sitting in seat 2 with $156.81 1320172 sitting in seat 3 with $66.34 MEGASTEAM sitting in seat 4 with $127.23 OmgMayhem sitting in seat 5 with $127.05[Dealer] OLLLI sitting in seat 6 with $37.12 OLLLI posted the small blind - $0.50 Sleekshot posted the big blind - $1.00 ** Dealing cards to Sleekshot: 10c, 9s user01 folded 1320172 folded MEGASTEAM folded OmgMayhem folded OLLLI called - $1.00 Sleekshot checked ** Dealing the flop: Jc, 2h, 5d OLLLI bet - $2.00 Sleekshot folded OLLLI mucks: OLLLI wins $3.90 from the main pot Rake: $0.10 But PT3 says this: 2009/10/17 17:01:47: Import beginning 2009/10/17 17:01:47: Import file: C:\Users\Paul\Documents\HH\gnuf15 oct UNICODE.TXT 2009/10/17 17:01:47: Unrecognized file format. 2009/10/17 17:01:47: Import complete. 0 hands in 1 file were imported. (0 errors, 0 duplicates) I've tried saving as ANSI, UTF-8 and UNICODE formats but no joy with any of them. Does anyone know what I'm doing wrong? Any help very much appreciated. Quote Link to comment Share on other sites More sharing options...
deadlydaveLDN Posted October 17, 2009 Share Posted October 17, 2009 Re: Poker Tracker 3 Help The best thing to do is go to the PT website and ask on their forum, the support there is normally pretty good. Quote Link to comment Share on other sites More sharing options...
GaF Posted October 17, 2009 Share Posted October 17, 2009 Re: Poker Tracker 3 Help The best thing to do is go to the PT website and ask on their forum' date=' the support there is normally pretty good.[/quote'] Or fill in a support ticket - as Dave says - they reply very quickly :ok Quote Link to comment Share on other sites More sharing options...
Hodgey Posted October 17, 2009 Author Share Posted October 17, 2009 Re: Poker Tracker 3 Help I've been searching through PT3 forums but can't find the answers. :( Quote Link to comment Share on other sites More sharing options...
Hodgey Posted October 17, 2009 Author Share Posted October 17, 2009 Re: Poker Tracker 3 Help Have submitted a ticket.... but in the meantime has anyone else on here had the same problem when first setting up? Quote Link to comment Share on other sites More sharing options...
GaF Posted October 17, 2009 Share Posted October 17, 2009 Re: Poker Tracker 3 Help I'm afraid I cant even hazard a sensible guess as to why it's not working. The file is in its native format as saved by the software to your hard drive? Quote Link to comment Share on other sites More sharing options...
Hodgey Posted October 17, 2009 Author Share Posted October 17, 2009 Re: Poker Tracker 3 Help I'm afraid I cant even hazard a sensible guess as to why it's not working. The file is in its native format as saved by the software to your hard drive? Sure is mate. Straight from 'Preferences > Hand History' Quote Link to comment Share on other sites More sharing options...
Hodgey Posted October 17, 2009 Author Share Posted October 17, 2009 Re: Poker Tracker 3 Help Or fill in a support ticket - as Dave says - they reply very quickly :ok How quick is very quickly please mate? Quote Link to comment Share on other sites More sharing options...
GaF Posted October 17, 2009 Share Posted October 17, 2009 Re: Poker Tracker 3 Help Dont think I've ever waited more than 3 or 4 hours... Quote Link to comment Share on other sites More sharing options...
Hodgey Posted October 17, 2009 Author Share Posted October 17, 2009 Re: Poker Tracker 3 Help Ta. I got a reply - they are looking into it. Not sure I'm gonna get on with this - the actual program has crashed 5 times already. Anyone else's crash regularly??? Quote Link to comment Share on other sites More sharing options...
GaF Posted October 17, 2009 Share Posted October 17, 2009 Re: Poker Tracker 3 Help I have the occasional crash, but definitely not of the frequency you're getting! You're on the trial are you? Quote Link to comment Share on other sites More sharing options...
Hodgey Posted October 17, 2009 Author Share Posted October 17, 2009 Re: Poker Tracker 3 Help Yeah downloaded it this arvo on the 60 day trial - gonna take that long to get it working by the looks of it!! A couple more questions - still looking round everything at the moment. Is there a way you can sum player details together - for example I'm Sleekshot on one skin but Sleekshot23 on another and would like to see the combined stats? Hands played in Euros appear as dollars. For example at Virgin I've played some on dollar tables and some on euro tables - so it's skewing my P/L - is there a way round that? Quote Link to comment Share on other sites More sharing options...
GaF Posted October 17, 2009 Share Posted October 17, 2009 Re: Poker Tracker 3 Help On the general tab, you can "Add Alias" to merge. No currency control in PT3 - it displays all in USD This is an interesting thread - http://forumserver.twoplustwo.com/45/software/hem-1-08-vs-pt3-beta-27-read-op-before-posting-478608/ Quote Link to comment Share on other sites More sharing options...
Hodgey Posted October 18, 2009 Author Share Posted October 18, 2009 Re: Poker Tracker 3 Help Thanks for the link. Having a read now... Quote Link to comment Share on other sites More sharing options...
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