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WTF is that all about FullTilt?


heniek31

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I staked Samba and went to transfer money on FT. It was declined, so I sent email to FT asking why. Response: Hello Arthur, Thank you for contacting Full Tilt Poker Support. We are sorry to hear that you were unable to send a player transfer. While you meet all the requirements to send player transfers, the receiver did not meet the requirements necessary to receive this transfer from you. For privacy reasons, we can only discuss the reason for the decline directly with the receiver. If they contact us regarding the transfer, we would be happy to provide this information to them. To transfer funds from one player to another the sender must meet all five of the requirements below, and the receiver must meet the first two. * You must have registered your account information (including your full first and last name, and mailing address) blah blah blah After talking to Pete, he sent email asking about that too. Response to Pete: Hello Peter, Thank you for contacting Full Tilt Poker Support. We're sorry your player transfer was declined. While you meet all of the requirements to receive player transfers, the sender did not meet the requirements necessary to send this transfer to you. For privacy reasons, we can not inform you why the sender was unable to send this transfer. However, if the sender contacts us regarding this situation, we would be able to provide this information to them. As a reminder, to transfer funds from one player to another the sender must meet all of the requirements below, and the receiver must meet the first two. * You must have registered your account information (including your full first and last name, and mailing address). * You must have only one active account blah blah blah. :@:@:@ I'm absolutely fuming here. How can they be sending such lies. This is unacceptable. I would be perfectly happy if they said sorry, your a cnut and we wont do it, but not the way they handled it :@.

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