Glen1000 Posted November 5, 2007 Share Posted November 5, 2007 Hi, I finished 29 in the Paradise WPT Magazine Freeroll on 31st October. This, according to the mag, was supposed to net me €50:clap. It said in the tournament lobby that cash prizes will be credited to accounts within 24 hours. As of today I still haven't been credited and despite contacting the live help and sending an email last week I haven't had a reply or been credited the funds:sad. I know PL has close links with Paradise so is there anyone who can help me;). Thanks in advance. Quote Link to comment Share on other sites More sharing options...
GaF Posted November 5, 2007 Share Posted November 5, 2007 Re: Paradise Help! Will draw their attention to this thread :ok Quote Link to comment Share on other sites More sharing options...
Glen1000 Posted November 5, 2007 Author Share Posted November 5, 2007 Re: Paradise Help! Cheers much appreciated Quote Link to comment Share on other sites More sharing options...
kippe6 Posted November 5, 2007 Share Posted November 5, 2007 Re: Paradise Help! ring them direct its a free phone number on home page Quote Link to comment Share on other sites More sharing options...
GaF Posted November 6, 2007 Share Posted November 6, 2007 Re: Paradise Help! I have had this reply from Paradise (and it's good to see) :ok The promotion was open to UK players only and we had an incident where several players who would not have had access to the password took part in the promotion. We have recalculated the results and players will be credited today. Quote Link to comment Share on other sites More sharing options...
Glen1000 Posted November 6, 2007 Author Share Posted November 6, 2007 Re: Paradise Help! Thats great and good to see by Paradise.:clap Thanks very much GAF.:clap Quote Link to comment Share on other sites More sharing options...
happyhornet Posted November 6, 2007 Share Posted November 6, 2007 Re: Paradise Help! They wouldn't auto-register me for the Sunday tournament until I'd bought it their attention that I wasn't there. Quote Link to comment Share on other sites More sharing options...
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