Hedonist Posted September 15, 2007 Share Posted September 15, 2007 On 23rd August I read that Poker Satellites was closing down so requested a withdrawal of my funds ($24) from them. On 27th August I was unable to log into my Neteller account so sent them an email asking for assistance. On 28th August I looked at Poker satellites and found that my withdrawal had been declined, I emailed them asking why. 3 hours later they replied saying I would have to contact webdollar as they were administrating the withdrawal. I emailed webdollar and they replied in 20 minutes saying Neteller had declined the payment. Attempted to use live chat on Neteller but got fed up waiting after 20 minutes so sent them another email. On 30th August after a half hour wait got through to live chat who phoned me, he did not know why my account had been closed but reopened it. I asked why they had not informed me it had been closed and he did not know but said they should have done. I asked if they answered emails and he said they were very busy and had a lot of emails to answer. Poker satelliets site was now closed so emailed them asking if there was any way to get paid, they said contact webdollar. Webdollar replied to my email in 20 minutes but said to contact Poker Satellies. At this stage I gave up, was glad it was only $24 I had lost and put it down to experience. On 5th September Neteller replied to my email of 27th August saying 'it appears your question has already been addressed by a NETELLER Customer Service Representative. Your NETELLER account is now open. Thank you for choosing NETELLER.' This morning I received a check in the post from Webdollar for 17.63 euros! Now all I have to do is cash it. I have never had any problems before with Neteller but am not impressed with them and will now look for an alternative way of funding my accounts. Very good service from Webdollar, quick answers to emails and they paid me when I did not expect it. Quote Link to comment Share on other sites More sharing options...
Hedonist Posted September 22, 2007 Author Share Posted September 22, 2007 Re: Praise for Webdollar I paid the cheque for 17.63 euros into my Nat West account, the cashier said it would cost about £5 to clear it so I would only receive £7. Nat West have returned it with a letter saying the minimum foreign cheque they will accept is the currency equivalent of £50.00 for euros and £100 for dollars. Wish I'd lost it playing poker! Quote Link to comment Share on other sites More sharing options...
Valiant23 Posted September 22, 2007 Share Posted September 22, 2007 Re: Praise for Webdollar Mate are you telling me that you still don't have an e-wallet such as Neteller? My personal preferred choice. Even if it only helps in these situations its still worth it. Quote Link to comment Share on other sites More sharing options...
avongirl Posted September 22, 2007 Share Posted September 22, 2007 Re: Praise for Webdollar I think you need to read his first post again MrV. :spank Quote Link to comment Share on other sites More sharing options...
Valiant23 Posted September 22, 2007 Share Posted September 22, 2007 Re: Praise for Webdollar Oh right. So why not send it to Neteller to credit his account? :unsure Quote Link to comment Share on other sites More sharing options...
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