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Posted

Hmmm ..... any thoughts?

Welcome to Betfred Live Help. One of our operators will be with you shortly. Thank you for your patience.
Hammy: hi there, how may I help you?
Telepee: Hello - Every time I start my Betfred software then my AntiVirus/spyware software is quarantining files stopping me from getting into the cashier - the files in question are "CasinoOnNet" who I thought were 888.com - is this "normal"?
Telepee: The filename is cashier.dll
Hammy: have you ever had 888 installed?
Telepee: Yes
Hammy: they have heavy spyware which conflicts with the betfred software
Hammy: it tricks your antivirus into believing it is coming from betfred
Hammy: whereas in reality it is still the spyware left over from 888
Telepee: OK - so all I can do I presume you are saying is to uninstall 888?
Hammy: yes, however, as it is spyware it may not completely delete the casinoonnet
Hammy: you may need to run some sort of ad/spyware remover after uninstalling 888
Telepee: ok - I will try that - thankyou
Hammy: no worries

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