daftpegasus Posted June 14, 2006 Share Posted June 14, 2006 Anyone else in the 3pm $50 Mansion game? Anyone else got kicked out (software crash) and cannot now see the tournament? Quote Link to comment Share on other sites More sharing options...
Valiant23 Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion :rollin Thank the Lord! Thought it was just my connection. I was, and doing well too (for a change ;)), and it just disappeared. :sad I've rang Customer Support and they're giving me a call when they know something. :ok Quote Link to comment Share on other sites More sharing options...
daftpegasus Posted June 14, 2006 Author Share Posted June 14, 2006 Re: Mansion I saw you at the top, at one point I was right behind you but then lost a few chips as you doubled up. Below is a transcript of a live support call I've just had: Welcome to Chat.Mansion.Com, MANSION Marije will be right with you. MANSION Marije RE: I was playing in the $50 added MTT just now and the software crashed. I logged back in and the tournament seems to have dissappeared. I rebooted but this had no affect. The tournament does not appear in the lobby. Can you tell me what has happened? MANSION Marije One moment please MANSION Marije There appears to be a problem with this tournament, our poker department is currently looking into this MANSION Marije can we contact you as soon as we have a response? De Wolf thank you - how will you contact me? email? MANSION Marije Whichever you prefer- email or phone? De Wolf phone would be good - do you have my number on record MANSION Marije Will check De Wolf will the tournament be cancelled? MANSION Marije At this moment I am not aware of anything yet MANSION Marije so I'm afraid I really need to wait for the Poker Department to make a decision De Wolf is this problem likely to affect other tournaments that are due to start soon? MANSION Marije 077xxxxxxxxx De Wolf yes that's it MANSION Marije I don't know how it will affect any other tournaments, we will have to wait for a response from the Poker Department MANSION Marije I am sorry for the inconvenience De Wolf thank you very much for your help - these things happen. De Wolf Have a nice day I will post when I hear from them.:ok Quote Link to comment Share on other sites More sharing options...
moFace Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion is anyone else getting this trying to log in????? semms bit odd Quote Link to comment Share on other sites More sharing options...
slick mick Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion Just logged in and I got the same box so just closed and used the usual one then it appeared again, I closed it and got straight in. Quote Link to comment Share on other sites More sharing options...
gazabroad Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion I kept getting it as well but thought it was normal as I´ve only just downloaded the site:lol Quote Link to comment Share on other sites More sharing options...
Hodgey Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion Just logged in and I got the same box so just closed and used the usual one then it appeared again' date=' I closed it and got straight in.[/quote'] I closed it too, tried logging in on the normal screen but it popped up again. :unsure Quote Link to comment Share on other sites More sharing options...
robilaruk Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion have been playing on there since about 4pm - no problem for me? Damo Quote Link to comment Share on other sites More sharing options...
daftpegasus Posted June 14, 2006 Author Share Posted June 14, 2006 Re: Mansion have been playing on there since about 4pm - no problem for me? Damo What game are you playing? I can't see any in progress. Quote Link to comment Share on other sites More sharing options...
moFace Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion weird just tried again and it didnt even ask me to log in this time? Quote Link to comment Share on other sites More sharing options...
RacingCol Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion is anyone else getting this trying to log in????? semms bit odd I got this too. Did the old IT trick of re-booting my machine and all appears ok now.... Quote Link to comment Share on other sites More sharing options...
chelskired Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion I was regged for the superstars, game starts and im not in it:wall How did i get dumped :unsure, cant believe Mr V has that much influence :sad :tongue2 Quote Link to comment Share on other sites More sharing options...
Pocket Lady Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion Chelski- it is possible that you regged for the wrong tourney! :rollin (you are regged for the 1130pm one) Quote Link to comment Share on other sites More sharing options...
morlspin Posted June 14, 2006 Share Posted June 14, 2006 Re: Mansion hes from the south coast mrs M give him some slack, there all a lil slow down there lmao Quote Link to comment Share on other sites More sharing options...
daftpegasus Posted June 15, 2006 Author Share Posted June 15, 2006 Re: Mansion :rollin Thank the Lord! Thought it was just my connection. I was, and doing well too (for a change ;)), and it just disappeared. :sad I've rang Customer Support and they're giving me a call when they know something. :ok Well I got no phone call but they look like they've split the prize fund between the entrants as they've credited my account with $1.24:) Just checked my email and found this from them: Hello De Wolf Thank you for your email regarding Poker tournaments. We have just been advised by our Poker department that all members involved in any crashed tournaments have now been refunded in line our refund procedure. We apologise for any inconvenience you may have been caused in this matter and thank you for your patience. Kindest regards, Martin MANSION Member Services Good customer services from them :ok Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.