customer care

[corky]

Dear XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

At Sky Bet, we’re about making betting, better – giving you better value and the best possible betting experience.

We're writing to you in relation to a bet you placed on the 14:30 Musselburgh - Price Boost Lengthen The Odds.

The 2nd placed horse The Road Home was disqualified following the jockey failing to weigh in.

If we went 100% by our rulebook, your bet would have been void. However we don’t feel you received a fair chance, so we’ve settled your bet as a winner.

It’s goodwill gestures like this that make betting with Sky Bet even better.

Best of luck with your next bet!

 

if i had that in a betting shop i would never got that back, 

[corky]

if it had been bigger odds, i wonder if it was bigger price would it have been the same