teaulc Posted April 7, 2013 Share Posted April 7, 2013 cant log in atm and i know of 1 other person who cant log in, phoned support and the woman i spoke to didnt have a clue. anyone esle having the same problem? Quote Link to comment Share on other sites More sharing options...
Bart(UK) Posted April 7, 2013 Share Posted April 7, 2013 Re: GCasino log in problem Just checked mine for you Al and got in ok no problems. Have you tried booting it under a new box in Sandboxie? Sometimes forces it to reboot any updates. Quote Link to comment Share on other sites More sharing options...
teaulc Posted April 7, 2013 Author Share Posted April 7, 2013 Re: GCasino log in problem tried that mate,still locked out Quote Link to comment Share on other sites More sharing options...
teaulc Posted April 7, 2013 Author Share Posted April 7, 2013 Re: GCasino log in problem it seems that those that 1st set up via Blue Square and then done a GCasino account are the ones having problems. Dear Mr Steer, Thank you for your email dated 07/04/13 12:01:20 o'clock BST, regarding the technical issues experienced on our site. Firstly, I would like to apologise for the issues encountered and any inconvenience this had caused. As you may know we have migrated bluesquare accounts to betfair unfortunately accounts first registered with bluesquare but continuing to use Grosvenor are experiencing some technical issues. We will have a resolution for this very soon. Quote Link to comment Share on other sites More sharing options...
luckboxnemo Posted April 7, 2013 Share Posted April 7, 2013 Re: GCasino log in problem Had same issue blue sq account lohging on gvasino and support were aware of issues said they will get bk to me asap Quote Link to comment Share on other sites More sharing options...
Spitvenom Posted April 7, 2013 Share Posted April 7, 2013 Re: GCasino log in problem I had a Blue Square account before, but i remember when I wanted a G Casino account they made me close down all details for that site (BLSQ). This was because I was trying to register the same CC with G that was still on the books for BLSQ and it was causing problems. Quote Link to comment Share on other sites More sharing options...
teaulc Posted April 7, 2013 Author Share Posted April 7, 2013 Re: GCasino log in problem just concerned as when i log into the online homepage,it doesnt show my funds. hoping it hasnt been put into blue square,although i have been put on level9 there Quote Link to comment Share on other sites More sharing options...
teaulc Posted April 7, 2013 Author Share Posted April 7, 2013 Re: GCasino log in problem Dear Mr Steer, Thank you for contacting us about your query and we apologise for any inconvenience this may have caused. We have a ongoing investigation into this issue and I have added your details to this ticket. Currently we are unable to provide a timeframe as to when this issue will be resolved, we will provide updates throughout to keep you fully informed. We appreciate your patience. Thanks for choosing Grosvenor Casino. Quote Link to comment Share on other sites More sharing options...
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