Fonzie14 Posted November 28, 2011 Share Posted November 28, 2011 Is anyone else still waiting for their roll to be transferred....supposed to take 72hours....:wall:wall:wall....5 days so far.....chat conv below.. Nadia: Hi Steven! Nice to have you online. Nadia here from online support. How are you today?LWFonz: fine ty, was just checking to see if my balance has been transferred yetLWFonz: but it has not :(Nadia: Nice to know that.Nadia: It will take 72 hours from your first login for your balance to be transfered to the new site.LWFonz: can you tell me when it will be....72 hours has gone nowLWFonz: logged in on thursday...Nadia: Please give me 3-5 minutes while I check.LWFonz: ok tyNadia: Thank you for patiently waiting.LWFonz: no problemNadia: As I check, your balance was not transfered yet. I already forwarded your concern to our Poker Team. Please 24-48 hours for update.LWFonz: so, another day or two?Nadia: Yes, Steven.LWFonz: very poorNadia: I'm sorry for the inconvenience.LWFonz: i fail to see how it can take 5 to 6 days to transfer money, i can go online to my bank and it happens instantly....as it does when ever i depositNadia: I apologise for that. You will be notified accordingly via email once the transfer of your balance is done.LWFonz: ok tyNadia: Before I go, will there be anything else that I can help you with? LWFonz: was hoping to sat into ipops but without my money, will be impossible, so i will have to play on another site...so no thankyouNadia: Steven, if you want to, you can make your first deposit and get a match up bonus of 200% up to £1250!Nadia: If you deposit now, I'll give you extra 5GBP on top of your first deposit bonus.LWFonz: why would i want to put more money into a site that cant give me access to the money I already have...Nadia: Steven, it's just an alternative option so you can start playing while waiting for your balance to be transfered.LWFonz: no ty, I'll play on another site...bye Quote Link to comment Share on other sites More sharing options...
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