Jump to content

Live chat fun


staffy

Recommended Posts

Ok I am trying to transfer £10 to missdaisyj so she can play tonights game. I am not going to mention which site as we have a good relationship with them but not hard to work out. Basically it wont let me transfer the mone and the following is a conversation I am having with live chat.

Link to comment
Share on other sites

Re: Live chat fun 19:15:44 : user1.pngstaffy: Initial Question/Comment: I am trying to transfer money but it wont help me can you help please blue.gif

19:16:00 :

system1.pngSystem: You are number (2) in queue. blue.gif

19:17:49 :

system1.pngSystem: You are next in queue... blue.gif

19:19:00 :

system1.pngSystem: Joseph has joined this session! blue.gif

19:19:00 :

system1.pngSystem: Connected with Joseph. Your Reference Number for this chat is 239890.

19:19:10 :

agent.pngJoseph: Hello staffy, my name is Joseph. Can I take your Username or Account Number please?

19:19:53 :

user1.pngstaffy: staffyPL

19:20:04 :

user1.pngstaffy: sorry staffyPL2

19:20:45 :

agent.pngJoseph: Okay I cannot find your account using that username, can I take your postcode please?

19:22:41 :

user1.pngstaffy: xxxxxxxxxxx

19:23:50 :

agent.pngJoseph: Can you confirm your full name please?

19:24:43 :

user1.pngstaffy: xxxxxxxxxxxxx

19:25:45 :

agent.pngJoseph: Sorry Michael, I am having difficulty finding your account, did you register the account under that postcode or another one?

19:26:19 :

user1.pngstaffy xxxxxxxxxx

19:26:42 :

user1.pngstaffy: user name is staffyPL2

19:26:55 :

agent.pngJoseph: Please provide the answers to the two personal questions registered to your account; Firstly, what is your mother's maiden name and secondly, your date of birth?

19:27:06 :

user1.pngstaffy: xxxxxxxxxxxxxx

19:27:45 :

agent.pngJoseph: Thank you.

19:28:15 :

agent.pngJoseph: So where are you trying to make this transfer from and to?

19:28:54 :

user1.pngstaffy: from my account to missdaisuk

19:29:04 :

user1.pngstaffy: sorry missdaisyuk

19:30:06 :

agent.pngJoseph: Okay

19:30:11 :

agent.pngJoseph: Can I ask you to hold whilst I look into this for you staffy?

19:30:16 :

user1.pngstaffy: of course

19:38:06 :

agent.pngJoseph: Okay that has all been sorted for you!! You should be able to transfer money now :)

19:38:21 :

agent.pngJoseph: Give it a try while I am still here to help you in case you encounter any further problems :)

19:38:48 :

user1.pngstaffy: ok ill try

19:39:50 :

user1.pngstaffy: it says invalid user name or email address but there both correct

19:40:12 :

agent.pngJoseph: Using the information you supplied me with, I can confirm your username is ‘staffyPL’ (case sensitive), would you like me to reset your password?

19:40:47 :

user1.pngstaffy: no i dont need to reset my password i know it lol

19:41:06 :

user1.pngstaffy: i just want to transfer money to missdaisyuk

19:41:22 :

agent.pngJoseph: Okay have you managed to log in then?

19:41:47 :

user1.pngstaffy: yes

19:43:07 :

agent.pngJoseph: have you managed to transfer funds?

19:43:13 :

user1.pngstaffy: no

19:43:27 :

agent.pngJoseph: has it been unsuccessful?

19:43:31 :

user1.pngstaffy: yes

19:44:52 :

agent.pngJoseph: Okay then, is there a box where it asks you for an email address when you are attempting to transfer the funds?

19:44:59 :

user1.pngstaffy: yes

19:45:52 :

agent.pngJoseph: Okay, if you put in that box: [email protected]

19:46:33 :

user1.pngstaffy: ok

19:46:48 :

user1.pngstaffy: it says invalid username or email address still

19:47:32 :

agent.pngJoseph: Okay, just so you have it all right, your username is: staffyPL

19:47:52 :

agent.pngJoseph: The username of the account you are trying to transfer to is: missdaisyuk

19:48:02 :

user1.pngstaffy: yes

19:48:32 :

agent.pngJoseph: and the email address you need to enter in the box is: [email protected]

19:48:39 :

user1.pngstaffy: yes

19:49:17 :

agent.pngJoseph: Okay, give it a try now :)

19:49:42 :

user1.pngstaffy: still says invalid user name and email address

19:50:38 :

agent.pngJoseph: I really don't know why that is the case then because I have green lights for transfers on your profile, please hold for me while I seek managerial help

19:50:46 :

user1.pngstaffy: ok

Link to comment
Share on other sites

This thread has more posts. To see them, you'll need to sign up or sign in.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...