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Ladbrokes problem


CJB

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Last night I was playing a $22 rebuy tourney to qualify for the daily final tonight. The top 7 qualified with 8 position taking a cash payment The tournament was down to the last three when a 5 minute break occured and during the break the site went down. Today I checked with Ladbrokes and I have not been entered for the tournament but had my stake refunded. No emails have been replied to and all the managers are too busy to take my call. I feel this is unfair as all the people who lost were not affected by the site going down,position 8got his money and 7,6,5,4 were through. Was anybody else affected by the site going down. Do you think there is a chance that Ladbrokes will reverse their decision if they check the facts or do you think anyone will reply to my emails.

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Re: Ladbrokes problem CJ is that u? They will speak to you CJ I understand they are very busy after this last night but they have decent customer service and you will be looked at I am sure. The problem is if they make what seems to be the correct decision and put oyu in the final, I hope so Jez

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