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Virgin wanting ID proof before withdrawals


morlspin

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Anyone else had one of these? For the attention of - Graeme Morl Hi We’re just dropping you a quick note to advise you of a change in our procedures. On your NEXT withdrawal request from Virgin Poker we will need to ask you to confirm some details to us. This is as a result of a revision in the Anti-Money laundering regulations; we are now required to verify the identity of all players whose accumulated withdrawals exceed €2,300. We have identified your account as likely to meet this requirement in the near future and would like to take this opportunity to give you advance notice of the change. Our partner WebDollar, on your next withdrawal request, will be asking for documentation from you confirming your name, residency and date of birth. This could be a copy of the photo page of your passport or photo driving licence and copy of a recent utility bill/bank statement showing your address. Unfortunately, until these documents have been received, WebDollar will be unable to process your request. They are happy to advise you as to what types of documents will be OK and where you should send them. I know this seems like a bore – for which we are sorry – but it is something that we have to do as a condition of our Malta licence. If you have any questions or concerns about this, please do feel free to contact me at any time. Best wishes, Christina

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