teaulc Posted February 14, 2008 Share Posted February 14, 2008 as well a place in the final......... i finished 6th the other day i have just looked in virgin poker and cant see any winnings in my poker pal,,,even my previous total has disappeared so i have zero points so far and that aint right surely? Quote Link to comment Share on other sites More sharing options...
goater14 Posted February 14, 2008 Share Posted February 14, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? Yes your right top 10 get points, normally take a couple of days to register in your account. Worth sending them a e-mail to find out, always found their support to be first class:ok Quote Link to comment Share on other sites More sharing options...
teaulc Posted February 14, 2008 Author Share Posted February 14, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? cheers mate,,,just found out their v-points is down for maintenace and that is why it is showing zero Quote Link to comment Share on other sites More sharing options...
GaF Posted February 14, 2008 Share Posted February 14, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? Full payout structure in post 1 here - http://www.punterslounge.com/forum/showthread.php?t=52523 :ok Quote Link to comment Share on other sites More sharing options...
teaulc Posted February 15, 2008 Author Share Posted February 15, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? how long do you have to wait for virgin to repsond??? emailed yesterday and nothing,,,looked in my v-points and nothing... not impressed. Quote Link to comment Share on other sites More sharing options...
Mad Duke Posted February 15, 2008 Share Posted February 15, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? First time i reached v-roll ft it took up to 2 weeks to get sorted :loon since then alan it normally gets sorted within a couple of days. TBH support are pretty good at virgin so im sure it will be sorted. Quote Link to comment Share on other sites More sharing options...
teaulc Posted February 16, 2008 Author Share Posted February 16, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? well still havent heard anything and no v-points in the account either, i wouldnt mind if i got an email saying they are looking into it,but nothing.:@ Quote Link to comment Share on other sites More sharing options...
aldric Posted February 16, 2008 Share Posted February 16, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? well still havent heard anything and no v-points in the account either, i wouldnt mind if i got an email saying they are looking into it,but nothing.:@ Did you send your email to: [email protected] Ive sent emails to virgin on a few occasions using the above email, always received an answer within 24 hours. Aldric Quote Link to comment Share on other sites More sharing options...
GaF Posted February 16, 2008 Share Posted February 16, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? I think Joe and Ted are out of the office at the moment - Ted is back on Tuesday - not sure about Joe (but at a guess, maybe the same) - this is done manually, so if the're not there, it doesn't get done till they're back.... Come on though Al - this is Virgin, when have they let us down for anything? I'm sure it will be sorted..... Quote Link to comment Share on other sites More sharing options...
teaulc Posted February 16, 2008 Author Share Posted February 16, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? I think Joe and Ted are out of the office at the moment - Ted is back on Tuesday - not sure about Joe (but at a guess, maybe the same) - this is done manually, so if the're not there, it doesn't get done till they're back.... Come on though Al - this is Virgin, when have they let us down for anything? I'm sure it will be sorted..... yeah i know,trev... just being a bit impatient this week :moon Quote Link to comment Share on other sites More sharing options...
goater14 Posted February 16, 2008 Share Posted February 16, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? [email protected] Try this e-mail address, as the title suggests they deal with the v-points. Quote Link to comment Share on other sites More sharing options...
teaulc Posted February 16, 2008 Author Share Posted February 16, 2008 Re: v-points satellite,,,,it is top 10 who get vpoints isnt it? [email protected] Try this e-mail address, as the title suggests they deal with the v-points. cheers mate :ok Quote Link to comment Share on other sites More sharing options...
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