Pocket Lady Posted January 28, 2008 Share Posted January 28, 2008 This is Valiant23 on Pocket Lady's PC. Started up Poker Stars this morning and got the common message that a new version was ready to install. I clicked ok as normal and AVG detected a threat. It was something called Download.Swizzor. I've e-mailed Poker stars and I'm about to do a clean up of both of our computers. Be warned and please advise if you get the same problem. Quote Link to comment Share on other sites More sharing options...
staffy Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. Cheers Val. Not likely to play on stars for a couple of days so hopefully be alright by then. Quote Link to comment Share on other sites More sharing options...
clanfraser Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. yep got the same thing this morning so wiped stars of my machine if you hear from stars let us know. thanks Quote Link to comment Share on other sites More sharing options...
clanfraser Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. done a search of grisoft,s virus database and there is no info so not sure if it,s a virus or not? Quote Link to comment Share on other sites More sharing options...
Guppie Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. Hi i also had this but not been into stars for a bit,so assumed it had embedded itself into there from elsewhere? http://vil.nai.com/vil/content/v_136491.htm Quote Link to comment Share on other sites More sharing options...
slick mick Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. Thank you for your email regarding the AVG warning about the swizzlor virus threat. Please note that this is a false alarm introduced by a recent update to the AVG virus definition file. There is no virus in the PokerStars update, which we have confirmed through the use of alternate scanners from McAfee and Symantec. It is perfectly safe to click on the "Ignore" option and accept the update from PokerStars . However, should you get an update error, please disable your AVG software in order to launch your PokerStars program. Should you be unable to use the "Ignore" option to complete the PokerStars update, you may launch PokerStars temporarily by skipping the update process. To do so: 1) Right click on your desktop 2) Choose "New -> Shortcut" 3) Browse your computer to locate " PokerStars .EXE". It will be accompanied by the familiar red, black and orange icon, and may not have ".EXE" at the end of it depending on how your computer is set up. It is likely be in one of these directories (folders): C:\Program Files\ PokerStars \ C:\Program Files\ PokerStars .NET\ 4) Give the shortcut a name, and click "OK". This new shortcut will skip the update process and should allow you to log on without complaint from AVG. If this fails, you will probably need to disable AVG temporarily in order to run PokerStars . To disable AVG in order to run PokerStars , you need to turn off the "Resident Shield" portion of the program. To do this, open the AVG control center, and in the section where it says "Security Status", right click on "Resident Shield" and choose "Properties". Uncheck the checkbox for "Turn on AVG Resident Shield protection" and click OK. You can now launch PokerStars (and should re-launch Resident Shield as soon as you do so, for maximum virus protection). Please note that either option (bypassing the update, or temporarily disabling the virus scanner) should only be used temporarily, until AVG corrects the virus definition file. PokerStars updates are required, and virus protection is too vital to be disabled for any length of time. At the moment we are trying to contact the AVG team at Grisoft as quickly as possible in order to ask them to resolve this issue. We apologize for the inconvenience this might cause. Please note that this is not an unusual happening. All virus makers occasionally put out virus definitions that cause false hits, sometimes rather in high profile, such as this recent high profile occurrence involving Adobe: http://www.theregister.co.uk/2007/08..._false_update/ You can see just how common this is by Googling "AVG false alarm": http://www.google.com/search?hl=en&q...rm&btnG=Search Please let us know if you need further assistance. Regards, Juan PokerStars Support Team __________________ Quote Link to comment Share on other sites More sharing options...
Pocket Lady Posted January 28, 2008 Author Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. Just tried to get into Stars using the above- didn't work :wall sorted now - had to switch off resident shield to access Pokerstars. Quote Link to comment Share on other sites More sharing options...
GaF Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. It's a false alarm (though that doesn't help if you cannot get in)....http://forumserver.twoplustwo.com/showthread.php?t=114521 Quote Link to comment Share on other sites More sharing options...
Nade Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. Turned off AVG and still can't get in. Not going to go through all that effort just to get on - PS should check everything is compatible before they implement these updates :eyes Quote Link to comment Share on other sites More sharing options...
Valiant23 Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. It's a false alarm (though that doesn't help if you cannot get in)....http://forumserver.twoplustwo.com/showthread.php?t=114521 Hey Gaf? thats a great source of info. :ok If only I'd used that instead of looking at post #6 in this thread. :lol Nade I agree its a pain although :hope AVG sort it out. :\ Quote Link to comment Share on other sites More sharing options...
Valiant23 Posted January 28, 2008 Share Posted January 28, 2008 Re: WARNING - Poker Stars auto updater may be infected. AVG have released an update which fixes this. :nana Quote Link to comment Share on other sites More sharing options...
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