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Hollywood Poker


Scooper

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Anyone else having problems withdrawing from Hollywood Poker? I've been trying to get my money for 2 weeks from them. At first when trying to cashout I was transfered to Live Help and there was no representative there or I had a message saying I still had a bonus to clear which was untrue and in any case irrelevant. Correspondence with support resulted in them saying the problem was cause by the spurious uncleared bonus which their technical team would work on. Requests to close the account and pay me via Moneybookers have been ignored. Today they claimed the problem was resolved but when trying to cashout I'm still being transfered to live help and there's nobody there. I've emailed them again but despair. What protection does the player have regarding these sites? Are they covered by the FSA? Any advice?

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