Fonzie14 Posted May 9, 2008 Share Posted May 9, 2008 Hi Fonzie141, Please accept my sincere apologies for the network problems experienced last night which affected Virgin Poker. Clearly these problems affected the V*Roll satellite. V*Points have now been added to your account based on the following calculation: 50% of Vpoints (12500) paid out to all the remaining 52 players (240 each) and the remaining 50% paid out based on chip counts for the top 10 players. Please note that as your chip count was in the top 10 when the problem occurred you will be entered into the V*Roll Monthly Final which runs on 25th May. Kind Regards Ollie Wilson Poker CRM Manager Quote Link to comment Share on other sites More sharing options...
dobbin Posted May 9, 2008 Share Posted May 9, 2008 Re: Nice one Virgin Yes very nice virgin poker.i got 240vpoints(I was 12th at the time)...I wish the rest of the boss media poker sites was just as quick to send a email out... Quote Link to comment Share on other sites More sharing options...
morlspin Posted May 9, 2008 Share Posted May 9, 2008 Re: Nice one Virgin Looks like i got 240....i couldnt get in all night so i have no idea where i was sat when it went down. Nice one Virgin Quote Link to comment Share on other sites More sharing options...
avongirl Posted May 9, 2008 Share Posted May 9, 2008 Re: Nice one Virgin Very nice, but what about those of us who couldn't get in because the raked hands weren't being updated. Still waiting for a proper response to my email - I suspect I'm still stuck in the Boss loop at the moment. Not looking good for a place in Sunday's instead (which is what I suggested) since I suspect Virgin staff not back til Mon. For Tues instead. :hope Your ticket has been submitted to our Virgin Games Poker department, one of the staff members will review it and reply accordingly. Listed below are details of this ticket, you will need to use the ticket key listed below to update the status of this ticket from web. Thank you for the email regarding your poker account. We have forwarded your query to the relevant department and they will respond accordingly. In the meantime if you require any further information, please do not hesitate to contact us. Kind Regards, Melanie Bosano Customer Support Team Suite 812, Europort Gibraltar Quote Link to comment Share on other sites More sharing options...
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