Need advice about Paddypower

[Lee Thistlethwaite]

Can anyone give me some advice if theres any course of action I can take against Paddy Power I joined their online site less than a year ago and didn't get asked for any identification and since joining I've stupidly deposited over 8 thousand pounds and had withdrawn less than 1 thousand pounds back, I had a paddypower cash card for withdrawing any winnings instantly, maximum amount anyone can withdraw though is £250 per day, but I've recently heard that paddypower should have asked me for some form off identification with the amount I was depositing as they would have demanded it if I tried to transfer any winnings back to my bank account and for some unknown reason after I questioned their customer service about the win/loss ratio I have had my account suspended for 6 months with a responsibility playing term being the reason for this, now I actually dont have any identification like a passport or driving licence, so on the crazy chance I would of won any significant amount I in reality would have still lost,
Is there anything I can do about this, surely they have breached some type of rule in my case, 
Many thanks in advance and I hope anyone reading this is taking care in regard to the coronavirus 

[Sir Puntalot]

 to Punters Lounge @Lee Thistlethwaite   

You do have to provide ID for sure, but seems like they've got this the wrong way around as it should be on deposit. To not have at least a passport isn't great either though, you need this for ID galore these days.

I would pick up the phone and call them, emails and live chat won't resolve it. 

 

 

 

[Lee Thistlethwaite]

Thanks for the advice I will give them a call got nothing more to lose I suppose