teaulc Posted May 1, 2015 Share Posted May 1, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st no problem here mate, logged in 1st time, have you tried re-installing? Quote Link to comment Share on other sites More sharing options...
Haichan Posted May 1, 2015 Share Posted May 1, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st no problem here mate' date=' logged in 1st time, have you tried re-installing?[/quote'] Think it was a grosvenor update that screwed up the software today. all other sites working fine as is my access to the grosvenor website. so will delete and reinstall before monday. thanks Al Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 1, 2015 Share Posted May 1, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st Think it was a grosvenor update that screwed up the software today. all other sites working fine as is my access to the grosvenor website. so will delete and reinstall before monday. thanks Al your welcome Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 1, 2015 Share Posted May 1, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** well that`s typical, deposited and the money has gone missing,phoned them and they have no idea where it is,they didnt understand why my poker account is in dollars,i said it always has been,anyway it`s been escalated to head office and hopefully it will be sorted asap. think this may be a hangover from when bluesquare and grosvenor split,or something like that Quote Link to comment Share on other sites More sharing options...
Kevathallam Posted May 1, 2015 Share Posted May 1, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** well that`s typical' date=' deposited and the money has gone missing,phoned them and they have no idea where it is,they didnt understand why my poker account is in dollars,i said it always has been,anyway it`s been escalated to head office and hopefully it will be sorted asap. think this may be a hangover from when bluesquare and grosvenor split,or something like that[/quote'] I had the same problem , it took 2 days for them to sort it Quote Link to comment Share on other sites More sharing options...
runadrum Posted May 1, 2015 Share Posted May 1, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Hi all. Not been playing but looking forward to this. Nickname : runadrum100 Cheers. Quote Link to comment Share on other sites More sharing options...
andybell666 Posted May 2, 2015 Share Posted May 2, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** andybell1977 Quote Link to comment Share on other sites More sharing options...
joker131 Posted May 2, 2015 Share Posted May 2, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** joker131 @ grovner. happy to see u all again lets get started and good luck to all players Quote Link to comment Share on other sites More sharing options...
DasBoot Posted May 2, 2015 Share Posted May 2, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Couple of things. It's been years since I used my Grosvenor/Blue Square accounts and I've since moved to Ireland from the UK. I installed the software and registered a new account. Deposited and played through the bonus then I got a an email requesting proof of age. Obviously they didn't have a problem accepting my deposit. I can't recall ever having to send in documents for another ipoker skin. My account has been locked. Quote Link to comment Share on other sites More sharing options...
Bart(UK) Posted May 2, 2015 Share Posted May 2, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Couple of things. It's been years since I used my Grosvenor/Blue Square accounts and I've since moved to Ireland from the UK. I installed the software and registered a new account. Deposited and played through the bonus then I got a an email requesting proof of age. Obviously they didn't have a problem accepting my deposit. I can't recall ever having to send in documents for another ipoker skin. My account has been locked. This is pretty much standard across all poker accounts now mate, regulations across Europe have got a lot tighter. Usually within a few weeks of inception, at first withdrawal or in some cases regularly at random intervals. Just been through a similar process on PokerStars and I've been with them over 10 years lol. I deposited with my new debit card recently and they were insisting on sending the subsequent withdrawal back to a card I cancelled 3 years ago :\ Just need to provide them (Grosvenor) with whatever they need and hopefully will soon be sorted. Grosvenor are pretty hot at moving these things swiftly along as others have already mentioned. Might be worth mentioning your old Blue Square account to them, get them to merge everything together so that it doesn't flag up as you having duplicate accounts. Quote Link to comment Share on other sites More sharing options...
DasBoot Posted May 2, 2015 Share Posted May 2, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Just so...tired mate...:sad Quote Link to comment Share on other sites More sharing options...
MissHoolie Posted May 3, 2015 Share Posted May 3, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Great to see the PL league back and HUGE thanks to Grosvenor for the added value, a very much "out of practise" MissHoolie66 will be giving this a go :) Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 3, 2015 Share Posted May 3, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** well that`s typical' date=' deposited and the money has gone missing,phoned them and they have no idea where it is,they didnt understand why my poker account is in dollars,i said it always has been,anyway it`s been escalated to head office and hopefully it will be sorted asap. think this may be a hangover from when bluesquare and grosvenor split,or something like that[/quote'] and now they have locked my account,go from bad to worst. Quote Link to comment Share on other sites More sharing options...
Bart(UK) Posted May 3, 2015 Share Posted May 3, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Only 10 regged so far, don't go leaving it too late folks. There is late reg for 10 minutes only, it's a Bank Holiday & a couple of people have had a few teething problems resurrecting old accounts, so reg early to avoid disappointment. Whilst there is a chance to qualify every week, it would be great to have full support & banter every leg. Quote Link to comment Share on other sites More sharing options...
kevsul Posted May 3, 2015 Share Posted May 3, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** poker alias : itsmeKev Quote Link to comment Share on other sites More sharing options...
reb33 Posted May 3, 2015 Share Posted May 3, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** PLMango Quote Link to comment Share on other sites More sharing options...
avongirl Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Although I've played on Grosvenor quite recently, I couldn't get it to open and let me log in, so have needed to re-download from the website. Seems OK now, let me deposit and register. As Bart says, please don't leave it til the last minute, as there are obviously some issues at the moment. Quote Link to comment Share on other sites More sharing options...
avongirl Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Couple of things. It's been years since I used my Grosvenor/Blue Square accounts and I've since moved to Ireland from the UK. I installed the software and registered a new account. Deposited and played through the bonus then I got a an email requesting proof of age. Obviously they didn't have a problem accepting my deposit. I can't recall ever having to send in documents for another ipoker skin. My account has been locked.Sure I saw you registered a few days ago, but you weren't on the list when I registered yesterday. Can you tell if they've refunded your buy-in? Quote Link to comment Share on other sites More sharing options...
glennop Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Although I've played on Grosvenor quite recently, I couldn't get it to open and let me log in, so have needed to re-download from the website. Seems OK now, let me deposit and register. As Bart says, please don't leave it til the last minute, as there are obviously some issues at the moment. I also needed to uninstall and download again! Quote Link to comment Share on other sites More sharing options...
DasBoot Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** I have no idea. I have submitted my documents and sent a follow up email but as yet, account still locked. To AvG ^^^ Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st spoke to support this morning,my money is in there but cant log in and they dont know why,it has been escalated to urgent and will call me back later Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st okay,they have just called back,the problem is my account was in DOLLARS, they cant do this anymore,so the account is being closed and a new one set up which they have to do themselves if there are funds in there. so if you have an account in DOLLARS, it will have to be closed and a new one set up,i have warned them they may get a couple of calls to do this. Quote Link to comment Share on other sites More sharing options...
repton3 Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Good luck tonight everyone. Sorry I can't be there for leg 1 as I'm out for the day for bank holiday and going to a gig this evening. I'll be there for leg 2, so don't use up all the banter tonight :) Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** right,all sorted now. good luck everyone and May the 4th be with you DethLocke Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st just 14 regged so far, don`t leave it too late Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st and don`t forget to invite your poker friends to join in as well :ok Quote Link to comment Share on other sites More sharing options...
humpo Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st Count me in my alias is willenhall1 Quote Link to comment Share on other sites More sharing options...
Burnley Joe Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** Count me in burnleyj7 Quote Link to comment Share on other sites More sharing options...
DasBoot Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - 1st Leg May 4th ** No joy for me this end. Both customer service and security aren't answering my emails and the phone number given on the site to ring outside of the UK doesn't work. Quote Link to comment Share on other sites More sharing options...
teaulc Posted May 4, 2015 Share Posted May 4, 2015 Re: *** Grosvenor Poker League starts 4th May - £440 Added Value - Final on June 1st that`s a bummer mate, can you not ring 0800 numbers from where you are? thought you were part of the UK Quote Link to comment Share on other sites More sharing options...
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